- LuinSpa delivers from Finland to all EU countries.
- All international deliveries over 100€ are free of delivery fee. The delivery fee for deliveries less than 100€ is flat rate 7 €.
- The delivery time depends on how far you are from Finland, but within the EU it should reach you in 3-7 working days.
Would you like to order outside EU? Please contact us at [email]firstname.lastname@example.org[/email].
Delivery options in Finland
- Pick-up from Posti or Posti parcel point (free delivery over 50€, otherwise 5€)
- Home Delivery 9 €
Free Returns within 14 days
It is important for us that you are satisfied with the LuinSpa products you have ordered. If you wish to return or exchange, please send us an email within 14 days [email]email@example.com[/email]. We will send you detailed instructions on how to return the products. Please notice, that the products must be in their original packing, undamaged and with no signs of being used. Orders which are not picked up from delivery point are not considered as returned.
If you have received wrong or damaged products, please contact us immediately at [email]firstname.lastname@example.org[/email].
In the LuinSpa shop you can pay securily and easily with most common cards (Visa, Visa Electron, Mastercard, American Express) or Paypal.
For Finns there are also other options such as online banks.
Payment Service Provider
Paytrail Oyj is an authorized payment institution, and acts as an implementer of the payment handling service in the LuinSpa Webshop. Paytrail Oyj will be shown as the recipient of the payment on your invoice/bank statement. Paytrail Oyj will forward the payment to Luin Oy.
Paytrail Oyj, business ID 2122839-7
Innova 2, Lutakonaukio 7
40100 Jyväskylä, Finland
Phone: +358 207 181830
Stylish gift wrapping – currently unavailable
Does your friend live far away or do you just want to be spared from wrapping? We are happy to wrap the gift for your. Select Gift Wrapping at the shopping cart while making your order and your stylish gift will be delivered to the address of your choice. Gift Wrapping cost is EUR 3, and the order can include total of 2 products. Please note when choosing Gift Wrapping that we wrap all (1-2) products you have chosen per order and unfortunately you cannot have both gift wrapped and non gift wrapped products in the same order. Also, there can only be one delivery address per order.